According to Recurly’s comprehensive study on churn, subscription based businesses have an average involuntary churn rate of 1.0%. That may sound like a tiny percentage, but that’s the monthly rate. Over a full year, a large percentage of subscribers leave involuntarily—and it’s very possible to save them by taking...
Each year, the end of November marks the beginning of a slew of deals as consumers gear up to shop for the holiday season. Cyber Monday is particularly notable and has become the dominant day for eCommerce purchases and activity. Shoppers spent $10.8 billion online on 2020’s Cyber Monday,...
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Most recurring revenue companies—well, most companies in general—scale their businesses by acquiring new customers directly. After all, selling directly to the businesses and customers that use your products or services seems like a natural and obvious choice. This strategy comes with some major downsides, though: high customer acquisition costs and...
Recurly sees no end in sight for pay-as-you-go subscription models. See our press release below. Recurly to Exceed $10 Billion in Transaction Payment Volume as Pay-As-You-Go Subscription Models Accelerate Consumer and Business Behavioral Shifts Unlock New Revenue Streams for Subscription Companies; Recurly Now Cash-Flow Positive SAN FRANCISCO, Nov. 17, 2021 -...
A slew of recent verdicts and agreements in South Korea, the US, and Japan have challenged Apple and Google’s control over their platforms’ app marketplaces. Apple must now allow developers to link out to their own payment pages on iOS, and Google—whose Android operating system is installed on most smartphones...
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Sometimes, to improve on a process or make a situation better, you need to look at it from a different lens. Take the recent invention of computational photography as an example. For over a hundred years, the quality of a photograph was primarily determined by faster shutters, more advanced lenses,...
A slew of recent verdicts and agreements in South Korea, the US, and Japan have challenged Apple and Google’s control over their platforms’ app marketplaces. Apple must now allow developers to link out to their own payment pages on iOS, and Google—whose Android operating system is installed on most smartphones...
Some things just go perfectly together: peanut butter + jelly, movies + popcorn, and businesses + payment gateways. OK, payment gateways aren’t quite as exciting as great food and entertainment. But if you care about taking payments the right way, implementing the right payment strategy can make a meaningful difference...
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It’s no secret that the SaaS recurring revenue model has soared in popularity among tech companies—according to upFlow, 90% of technology organizations are planning or are in the process of shifting to a subscription-based model. Unfortunately, only 55% consider themselves ready for this shift. One of the reasons...
More and more companies are turning to the subscription business model to generate dependable, predictable recurring revenue. After all, subscription businesses are growing five times faster than the average company. However, subscription services bring new challenges–especially when it comes to payments and billing. To name a few, customers may...
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