On-demand workshop

Optimizing your member journey for growth

When you scale your acquisition efforts but don’t address your high churn rates, you can find yourself in a cash flow crisis. Focus too much on retention without ensuring your acquisition flow is strong, and your growth stagnates. If you’re looking to grow and tackle customer loyalty head-on by delivering value across your subscriber lifecycle, this virtual workshop’s for you.

With over two decades of experience helping brands build deeper relationships with their subscribers, Robbie Kellman Baxter is the advisor behind the world’s leading subscription-based companies including brands like Netflix, Microsoft, and the Wall Street Journal. 

Watch this 60-minute on-demand workshop where you’ll walk away with:

  • Proactive strategies to address churn, long before members decide to cancel

  • How to develop a dashboard to identify threats to sustainable growth

  • Practical tips to build more predictable and lasting relationships with your members

Watch on-demand

When you scale your acquisition efforts but don’t address your high churn rates, you can find yourself in a cash flow crisis. Focus too much on retention without ensuring your acquisition flow is strong, and your growth stagnates. If you’re looking to grow and tackle customer loyalty head-on by delivering value across your subscriber lifecycle, this virtual workshop’s for you.

With over two decades of experience helping brands build deeper relationships with their subscribers, Robbie Kellman Baxter is the advisor behind the world’s leading subscription-based companies including brands like Netflix, Microsoft, and the Wall Street Journal. 

Watch this 60-minute on-demand workshop where you’ll walk away with:

  • Proactive strategies to address churn, long before members decide to cancel

  • How to develop a dashboard to identify threats to sustainable growth

  • Practical tips to build more predictable and lasting relationships with your members