Starting fresh: 2024 State of Subscriptions, in-app purchases & AI-driven products set the stage

Welcome back to Subscriptions Weekly! We're thrilled to bring you insights and updates from the world of payments and subscriptions. From industry reports to groundbreaking developments, the landscape is buzzing with activity, and Recurly is here to keep you in the loop. Recurly releases its 2024 State of Subscriptions report...

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Turning subscriber experiences into a competitive advantage in 2024

In a market where subscription services continue to gain popularity, offering personalized experiences can set your business apart from competitors–becoming a unique selling point that attracts and retains customers in a landscape where differentiation is crucial. Over the last year, once-familiar concepts like pricing, payments, and personalization have gained newfound...

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Unlocking growth: The power of customer retention in subscriptions

Consumer purchasing power is directly affected by economic conditions, and this, in turn, influences how subscription services are perceived and valued. Grappling with the challenges of acquiring new subscribers and changing consumer preferences, businesses are reconsidering the long-term benefits of customer retention tactics.  The era of personalization Today’s consumers are...

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Automation & tech stack are indispensable for subscription growth in 2024

Subscription services continue to prevail, and the importance of automation and a flexible technological infrastructure cannot be overstated. As companies work to meet the evolving needs of their customers, the role of advanced technology becomes crucial to improve retention. From onboarding to customized billing, payment processing, and plan management, the...

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Introducing built-in subscription benchmarks

Companies frequently ponder their performance metrics and wonder, "Is this good? How do we stack up against our competitors?" Understanding where you stand in the industry is crucial, and that's where benchmarks come into play.  Recurly is excited to introduce built-in benchmarks in our Reporting & Analytics. It allows...

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2024 Trends and benchmarks for subscription businesses

The subscription model continues to experience major shifts in consumer behavior and expectations, where flexibility is not an option but a necessity–for both physical products and digital subscriptions. Additionally, as the global economy profoundly influences subscriber preferences, the key to sustainable growth lies in adapting to the latest trends in...

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A year in review: 2023 Top subscription news

Hello, everyone! Mary Rosberg here. As Recurly’s Growth Evangelist, I come across the most interesting stories about subscriptions.  As we kick off 2024, I want to take a moment to review what the past year was like for subscriptions worldwide. I have to say, it’s been a fascinating ride. Customer...

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Unlocking new revenue frontiers: News from Apple, CNN, and more

Welcome back to Subscriptions Weekly! We've got exciting news to share. In 2023, Recurly helped its customers recover a whopping $1.2 billion in subscription revenue worldwide. Over in the media landscape, CNN's CEO, Mark Thompson, is considering a digital subscription model, and Apple now allows U.S. developers to link to...

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Introducing Recurly's redesigned Product Documentation site

Did you know that only 25% of people take the time to read software manuals? We set out to upend that statistic by making ours so compelling you can’t turn away!  Recurly is thrilled to announce the launch of our newly revamped Product Documentation site. We understand the...

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Winter 2023/2024: Product launch summary

Hello, and Happy New Year!  While the weather outside has been balmy (for most of us), we hunkered down and readied the 2023/2024 winter product launch including a revamp of our Recurly Product Docs site to make it easier to find what you need when you need it. Let...

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